This Privacy Policy describes how win66 collects, uses, stores, and protects the personal data of players and visitors to the win66 platform. It applies to all services operated by win66 and is consistent with the requirements of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and PAGCOR's data governance standards.
Your Data Rights at win66
win66 is the data controller responsible for the personal data collected through the win66 platform at win66.bid. For the purposes of the Philippine Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, win66 is the personal information controller with respect to all data processed in connection with your account registration, gameplay activity, financial transactions, and interactions with the win66 platform.
win66 operates under a license issued by the Philippine Amusement and Gaming Corporation (PAGCOR). Our data processing practices are conducted in compliance with both PAGCOR's licensing requirements and the applicable provisions of Philippine data protection law.
This Privacy Policy applies to all personal data processed by win66 in connection with:
This Policy does not apply to third-party websites or services that may be referenced on the win66 platform. win66 is not responsible for the data practices of such third parties.
win66 collects and processes the following categories of personal data:
| Data Category | Specific Data Points | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID type and number, gender | Account registration; KYC verification; age verification (21+) |
| Contact Data | Philippine mobile number, email address (if provided) | Account authentication; OTP delivery; customer support; notifications |
| Financial Data | GCash account reference, Maya account reference, bank account details, transaction history, deposit and withdrawal records | Payment processing; fraud prevention; anti-money laundering compliance |
| Gaming Activity Data | Game session logs, bet history, wager amounts, wins and losses, bonus usage, login timestamps | Platform operation; responsible gaming monitoring; dispute resolution; regulatory reporting |
| Technical Data | IP address, device type and identifier, browser type and version, operating system, screen resolution, connection type | Platform security; fraud detection; geographic restriction enforcement; performance optimization |
| Behavioural Data | Pages visited, features used, session duration, clickstream data, game preferences | Platform improvement; personalization; responsible gaming monitoring |
| Communications Data | Content of live chat transcripts, support ticket history, feedback submissions | Customer support quality assurance; dispute resolution; platform improvement |
win66 does not intentionally collect sensitive personal information as defined under RA 10173 (such as health or medical data, racial or ethnic origin, religious beliefs, or sexual life) unless specifically required by PAGCOR regulations or applicable law.
win66 collects personal data through the following means:
win66 processes personal data on the following legal grounds under the Philippine Data Privacy Act and applicable PAGCOR regulations:
win66 uses the personal data it collects for the following purposes:
win66 does not sell, rent, or trade your personal data to any third party for commercial purposes. win66 may share your personal data in the following limited circumstances:
win66 uses cookies and similar tracking technologies to support the operation and security of the platform. Cookies are small data files stored on your device by your web browser.
win66 uses the following categories of cookies:
You may configure your browser to refuse cookies; however, doing so may impair the functionality of the win66 platform. win66 does not currently operate a cookie consent management interface, as the majority of cookies used are strictly necessary for platform operation and security under applicable law.
win66 retains personal data only for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:
| Data Category | Retention Period | Legal Basis |
|---|---|---|
| Account and identity data | Duration of Account plus 5 years post-closure | PAGCOR licensing; RA 10173; AMLA |
| Financial transaction records | 5 years from transaction date | Anti-Money Laundering Act (AMLA); PAGCOR |
| Gaming activity logs | 3 years from the relevant session | PAGCOR regulatory reporting; dispute resolution |
| Customer support records | 2 years from case closure | Legitimate interests; dispute resolution |
| Marketing preference data | Until opt-out or Account closure | Consent |
| Technical and security logs | 90 days to 1 year depending on log type | Legitimate interests; fraud prevention |
Following the applicable retention period, personal data will be securely deleted or anonymised so that it can no longer be attributed to an identifiable individual.
win66 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
win66 primarily processes player data within the Philippines. However, certain service providers engaged by win66 — including cloud infrastructure providers, game content delivery networks, and identity verification services — may process personal data in other countries.
Where personal data is transferred outside the Philippines, win66 ensures that adequate protections are in place, including:
Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by win66:
To exercise any of these rights, please contact win66's Data Protection Officer via live chat or email as detailed in Section 16. win66 will respond to verified data subject requests within fifteen (15) working days as required under RA 10173.
win66 is a gambling platform and is strictly prohibited from being used by persons under 21 years of age, pursuant to PAGCOR regulations and applicable Philippine law. win66 does not knowingly collect or process personal data belonging to individuals under 21 years of age.
If win66 becomes aware that it has inadvertently collected personal data from an individual under 21 years of age, win66 will immediately close the relevant Account, forfeit all associated balances in accordance with its Terms and Conditions and PAGCOR guidelines, and delete the personal data to the extent permitted by applicable legal retention requirements.
If you believe that win66 may hold personal data about a person under 21 years of age, please contact win66's Data Protection Officer immediately.
The win66 platform may contain references or contextual links to third-party services including payment processors and game content providers. win66 does not operate or control any third-party website or service, and this Privacy Policy does not apply to third-party data processing activities.
win66 encourages you to review the privacy policies of any third-party services you access in connection with your use of the platform. win66 cannot be held responsible for the data practices of third parties over whom it has no operational control.
win66 reserves the right to update or amend this Privacy Policy at any time. Where changes are material — for example, where we introduce a new category of data processing or change the way we share data with third parties — win66 will notify registered players via their registered mobile number or through a prominent platform announcement prior to the changes taking effect.
The current version of this Privacy Policy, including the effective date, is always published on this page. Continued use of the win66 platform following notification of policy changes constitutes acceptance of the revised Policy. If you do not agree with any changes, you must discontinue use of the platform and may request Account closure.
For any question, concern, or formal request relating to your personal data or this Privacy Policy, please contact win66's Data Protection Officer through the following channels:
Live Chat (Primary Channel)
Available 24/7 from the win66 website. Filipino and English agents are available at all hours. Data subject requests via live chat are logged and escalated to the DPO the same day.
Email — Data Protection Officer
[email protected] — please include "Data Privacy Request" in your subject line for fastest routing. Responses within 5 business days for acknowledgment; full response within 15 working days.
If you are not satisfied with win66's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC), the independent government body responsible for enforcing RA 10173. The NPC accepts complaints from data subjects whose rights have been violated. Details of the NPC's complaint procedure are publicly available through official Philippine government channels.
Beyond the legal requirements, here are the practical commitments win66 makes to every Filipino player regarding their personal data.
Every page of the win66 platform — from the login screen to the cashier to live chat — is served over an encrypted HTTPS connection. The same encryption standard used by Philippine banks protects every piece of data you send and receive at win66.
win66 does not sell, rent, or trade your personal information to advertisers, data brokers, or any commercial third party. Your data is used exclusively to operate the win66 platform and comply with PAGCOR and Philippine legal requirements.
win66 processes player data in accordance with Republic Act No. 10173 — the Philippine Data Privacy Act. Filipino players have the full suite of rights granted by this law, including access, rectification, erasure, and the right to lodge a complaint with the National Privacy Commission.
win66 collects only the data that is genuinely necessary to operate the platform, verify identities, process payments, and comply with PAGCOR and AML regulations. We don't collect data speculatively or beyond what the platform actually needs to function.
win66 publishes clear retention periods for every category of personal data it processes. When the retention period expires, data is securely deleted or anonymised. You can always ask how long win66 will hold a specific type of your information — the answer is in this Policy.
Privacy requests don't go to an anonymous global inbox. win66's support team — including data privacy matters — is staffed by Filipino-speaking agents 24/7. Your data subject request, correction, or erasure inquiry is handled by someone who understands both the platform and the Philippine legal context.
Your personal data is handled with the same care we put into our games. Join Filipino players across Manila, Cebu, Davao, and beyond who trust win66 for a safe, fair, and private gaming experience.